Contact us

Call 00353(0) 1 4590870 to speak to one of our team.

Contact us

Customer Support

Baxi Potterton Myson is here to help you look after your heating and hot water products for the whole of their lifetime.

Registering a warranty

If you are the householder:

  • Please register your warranty by filling in this form
  • Or you can fill in the warranty card that comes with your new boiler and post it in the envelope provided

If you are an installer and a member of our works loyalty scheme:

  • You can register the warranty here

If you are not a member of our works loyalty scheme:

Please register the warranty by filling in this form. You can find out about the benefits of works here

Servicing your boiler

Repairing your boiler

  • In warranty - if your boiler is still under warranty, please contact your installer or the merchant where you bought it.  They will arrange a free of charge repair
  • Out of warranty - if the warranty on your boiler has run out, call your original installer or find a local Registered Gas Installer on the Registered Gas Installers of Ireland website

Find parts and manuals for discontinued products

Finding a replacement product

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