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We offer practical, hands on training to help you install our products.

Book training online

Technical Advice

Baxi Potterton Myson technical department offers comprehensive technical support and advice for all our brands.

If you are a householder seeking help

If your product is in warranty

Please contact your installer or the merchant who supplied it.

If your product is no longer in warranty

Contact us either through this form or by telephoning us on 00353(0) 1 4590870.

Alternatively, you can find a heating engineer on the RGII (The Register of Gas Installers of Ireland) website.

Technical help for installers

Information on most common error codes can be found here.

Contact us if you would like to attend a training course. Our free of charge, hands on training courses include diagnostics to help you with fault finding and maintenance.

Call our technical helpline to speak to an experienced engineer who can talk you through an issue while you are on site.

Tel: 00353(0) 1 4590870 

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